Bright Academy Cleaning Team Training Ireland

Cleaning Team Training and Development

Bright Academy FM Services Group

What makes us Different?

FM Services Group Commercial Cleaning

Industry Expertise That’s Real

Founded and led by experienced professionals who’ve worked every role, from cleaner to CEO. We know what works because we’ve lived it and worked through the challenges personally.

FM Services Group Commercial Cleaning

Focused on Practical Skills

Training is designed for the real-world, with step-by-step guidance your team can use immediately on site.

FM Services Group Commercial Cleaning

Aligned with Irish & UK Standards

Courses meet local health, safety, and hygiene regulations, helping reduce risk and ensure compliance.

FM Services Group Commercial Cleaning

Flexible, Mobile-Friendly Learning

Cleaners can train anytime, anywhere even on their phones. No need to travel or time off required.

FM Services Group Commercial Cleaning

Support for Every Level

From frontline operatives to managers and business owners; we offer learning at every stage of your cleaning career.

FM Services Group Commercial Cleaning

Built for the Cleaning Industry

No generic courses. Everything we do is tailored specifically for cleaning professionals and cleaning businesses.

Annette Houston CEO and Bright Academy Instructor at FM Services Group

Meet Your Instructor

Annette Houston

Annette brings over 30 years of hands-on experience in the cleaning industry, from front-line operations right up to CEO level. She holds a Master’s degree in Leadership and Innovation and has a passion for raising standards across the sector.

Annette is an executive board member of the Irish Contract Cleaning Association and also serves on the board of Letterkenny Chamber of Commerce. Her real-world knowledge, combined with her leadership expertise, means learners gain practical, up-to-date training that’s built for success.

Expert Led Bright Academy Courses

Course 1

Commercial cleaning skills

Course Details

Build your confidence and competence with the essential skills needed for professional commercial cleaning. This course covers tools, techniques, and safety practices for office buildings, shops, schools, and more.

Important Information

  • No experience needed
  • Certificate on completion
  • CPD accredited
  • Study online at your own pace
  • Mobile-friendly learning
  • Covers Irish and UK standards

Top 6 Learning Outcomes

  1. Understand different types of commercial environments and cleaning needs
  2. Use cleaning tools and chemicals safely and effectively
  3. Follow step-by-step routines for floors, surfaces, and bathrooms
  4. Identify and manage cleaning hazards and risks
  5. Understand basic infection control and hygiene principles
  6. Maintain a professional appearance and attitude on site

Course 2

Professional House Cleaning Skills

Course Details

Learn the professional techniques used by expert house cleaners. This course teaches the best way to clean homes safely, efficiently, and to a high standard—ideal for self-employed cleaners or domestic cleaning staff.

Important Information

  • Suitable for beginners or experienced cleaners
  • Certificate on completion
  • CPD accredited
  • 100% online and mobile-friendly
  • Fits around your schedule
  • Includes health and safety guidance

Top 6 Learning Outcomes

  1. Clean homes using a structured, room-by-room approach
  2. Use household cleaning products correctly and safely
  3. Protect yourself and clients from slips, trips, and chemical risks
  4. Follow hygiene and infection control rules in domestic settings
  5. Communicate professionally with clients and respect privacy
  6. Deliver high standards of cleanliness and customer satisfaction

Course 3

Green Cleaning Skills

Course Details

Make a positive impact with eco-friendly cleaning skills. This course shows how to reduce chemical use, waste, and environmental harm while still achieving excellent cleaning results.

Important Information

  • No prior experience needed
  • Great for home or workplace cleaning
  • Certificate on completion
  • CPD accredited
  • 100% online, self-paced
  • Focuses on safe, low-tox methods

Top 6 Learning Outcomes

  1. Understand what “green cleaning” means and why it matters
  2. Identify environmentally safe products and practices
  3. Reduce water, plastic, and chemical waste in daily cleaning
  4. Use natural or low-tox solutions safely and effectively
  5. Handle and dispose of waste in a responsible way
  6. Promote sustainability in professional cleaning work

Course 4

Healthcare Facility Cleaning Skills

Course Details

Learn how to clean hospitals, clinics, and care settings to the highest hygiene standards. This course prepares you to prevent infection, follow strict protocols, and protect both patients and staff.

Important Information

  • For cleaners working in healthcare, aged care, or similar settings
  • Certificate on completion
  • CPD accredited
  • Based on Irish and UK healthcare cleaning standards
  • Online and mobile-friendly
  • Includes infection control basics

Top 6 Learning Outcomes

  1. Understand the importance of infection prevention and control
  2. Follow correct cleaning routines for patient areas and equipment
  3. Use colour coding and zoning to avoid cross-contamination
  4. Handle biohazards and bodily fluids safely
  5. Work in line with HSE and NHS hygiene guidelines
  6. Maintain professional conduct and confidentiality in care settings

Course 5

Supervisory Leadership Skills

Course Details

Step up with confidence. This course is designed for team leaders and supervisors who still work on-site. Learn how to lead a cleaning team, solve problems, and support high standards across shifts.

Important Information

  • Ideal for senior operatives or new supervisors
  • Certificate on completion
  • CPD accredited
  • 100% online, self-paced learning
  • Practical tools to use on the job
  • Focuses on communication, planning, and team support

Top 6 Learning Outcomes

  1. Understand your role as a cleaning team supervisor
  2. Communicate clearly with team members and clients
  3. Support health, safety, and quality control on site
  4. Plan daily tasks and manage time effectively
  5. Handle small conflicts or issues professionally
  6. Motivate and guide team members to work to a high standard

Course 6

Commercial Cleaning Management

Course Details

Lead with confidence and build a thriving cleaning operation. This course is for managers and business owners who want to improve service delivery, team performance, compliance, and client satisfaction.

Important Information

  • Designed for senior managers or cleaning business owners
  • Certificate on completion
  • CPD accredited
  • 100% online and flexible
  • Covers Irish and UK compliance needs
  • Includes downloadable tools and templates

Top 6 Learning Outcomes

  1. Manage contracts, client expectations, and service quality
  2. Understand legal duties around health & safety and employment
  3. Build strong systems for staffing, rotas, and reporting
  4. Lead and develop teams through clear communication
  5. Handle incidents, complaints, and audits professionally
  6. Drive improvement in efficiency, hygiene, and customer satisfaction

Our Training

Bright Academy

Founded in 2018 by Annette Houston, Bright Academy is part of the FM Services Group which was originally established by Annette’s parents, Fintan and Marie.

We believe that your success in the commercial cleaning industry is based on having the right knowledge and skills at your disposal. We also believe this should be provided at a competitive cost to you/your teams and in a format that is easily accessible.

We have walked our walk in the cleaning industry for over 30 years. We’ve faced the challenges of staying up-to-date with training whilst running a business in an extremely competitive market place. Our experience gained from these challenges as a growing service provider is evident in our courses, and we believe that by making this training relevant, cost and time efficient, we deliver what the industry wants and needs.

Annette Houston Bright Academy Instructor at FM Services Group

What our trainee say about our courses

The testimonials you requested could not be found. Try changing your module settings or create some new testimonials.