Are AI Wearables The Future of Frontline Learning or the Future of Surveillance?

Are AI Wearables The Future of Frontline Learning or the Future of Surveillance?

This week I found myself both excited and deeply uncomfortable about the future of work and the technological possibilities for our sector. I’ve been exploring AI-powered wearables like smart glasses, earbuds, rings, real-time coaching systems (for training new team members) and the role they could play in the cleaning and facilities management sector. And the potential is genuinely extraordinary.