Overcoming Recruitment Challenges in the Cleaning Industry


The cleaning industry has long been an essential sector for businesses and individuals alike. However, overcoming the pandemic with a higher focus on sanitisation and cleanliness, keeping a clean environment has never been more critical. That being said, the cleaning industry is experiencing recruitment challenges that affect both small businesses and larger organisations. From a lack of applicants to poor retention rates, these challenges can impact the entire industry. Here, we’ll explore some of the common recruitment challenges in the cleaning industry and how to overcome them.


Insufficient Applicants


One of the main challenges in recruitment for the cleaning industry is the lack of applicants. Many businesses struggle to fill their vacancies, even though the industry offers a wide range of job opportunities. The challenge is that for many people cleaning is perceived as low-paid, low-skilled work. To tackle this, companies should focus on offering competitive wages, benefits packages, and opportunities for career growth. Additionally, companies can partner with local schools, universities, and training providers to create educational programs that encourage students to consider careers in the cleaning industry.


High Turnover Rates


The high turnover rate in the cleaning industry is another challenge businesses face. Many employees leave their jobs due to low pay, limited career growth, and a lack of recognition. To retain staff, companies should offer a well-rounded benefits package, organise team building activities, and implement recognition programs. They should also provide opportunities for personal development and career progression to show employees that there is a path for advancement in the company.


Safety Concerns

Safety concerns are another challenge that the cleaning industry faces. Since many cleaning tasks involve the use of chemicals and heavy machinery, safety procedures must be in place to prevent accidents. Companies should ensure that proper training is provided to employees to operate machinery safely and appropriately use cleaning chemicals. Businesses should also provide employees with the necessary protective equipment to prevent accidents and injuries.


Language Barriers

The cleaning industry has a diverse workforce that comes from different cultural backgrounds, so language barriers can make it difficult to communicate with employees. This can lead to mistakes and misunderstandings, causing frustration and lowering morale. To overcome this challenge, companies should offer language training for their employees, create multilingual instruction manuals, and provide translation services.



In many areas, the cleaning industry is saturated with businesses offering the same services. This competition can make it challenging to attract new clients and remain profitable. To stay competitive, businesses should focus on offering unique and specialised services, diversifying their service offerings, and implementing cutting-edge technology solutions.


In summary the cleaning industry’s recruitment challenges can be difficult to overcome, but businesses can take steps to find and retain the best employees. From offering competitive wages and benefits to implementing recognition programs, businesses can improve their employee retention rates. By providing language training and translation services, companies can foster better communication, and by diversifying service offerings, implementing new technology solutions, and focusing on high-quality service, companies can remain competitive in the industry. The pandemic emphasised the importance of clean environments, the cleaning industry will continue to expand, offering ample opportunities for candidates, and businesses need to be prepared to overcome recruitment challenges. For more information, contact us today.